FAQs

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Sea freight shipments from China, the USA, Europe and other origins arrive in Mombasa every day. As an international freight forwarder that serves business customers all around East Africa, we are frequently asked how long it takes for a sea freight shipment to become available.

For a LCL (less than a container load) sea freight shipment, it is usually available 5-7 business days from the vessel arrival date.

For a FCL (full container load) sea freight shipments, it is usually available 2-3 business days from vessel arrival date.
To determine how quick Transfreight can get your air freight moving, there are a few questions that need to be answered in relation to your air freight shipment.

1. Have you paid your supplier and have they received settlement? If you have paid the supplier and they have received the settlement, the supplier can issue a Commercial Invoice and advise a cargo ready date for your air freight shipment.

2. Do you have credit terms with the supplier? If you do, your supplier can issue a Commercial Invoice and advise a cargo ready date for your air freight shipment.

Once we have been advised of the cargo ready date and have received the required documents, in most cases Tranfreight can arrange air freight cargo collections within a day of being notified that the goods are ready and the above points are in order. The transit time to deliver to your door is dependent on the supplier’s origin location, air freight space available with the air freight carrier and any transit points the cargo may go through. The average transit time for air freight is between 2 to 5 days.
Air freight is charged based on the ‘chargeable weight’ of the air freight shipment. The ‘chargeable weight’ is the higher weight between the ‘actual weight’ and the ‘volumetric weight’. The ‘actual weight’ is the actual weight of your air freight cargo that you plan to ship and the ‘volumetric weight’ is the weight calculated on the volume of the air freight shipment.

Here is a method for working out the ‘chargeable weight’ and volume of the cargo for your air freight shipment:

By multiplying the dimensions of the packages, and multiplying that number by the amount of packages, and then multiplying by 167. For example, if you have nine packages with dimensions of 0.9 x 0.9 x 0.9, multiply the dimension numbers together giving you 0.729m3 per package. Then multiply that by the number of packages, which in this example is nine. This equals 6.561. Last you multiply that by 167 and you get a chargeable weight of 1095.7kg.

Here is a method for working out the Cubic Meterage if you know the chargeable weight:

Divide the ‘chargeable weight’ by 167. For example, if you had a shipment with a chargeable weight 365kg, you would divide 365 by 167. This would give you 2.186m3.

The weight you will be invoiced for your air freight shipment is the greater of the two. For example: if you have an actual weight of 156 and a volumetric weight of 269 for your air freight shipment, you will be charged on the volumetric, thus becoming the ‘chargeable weight’. If you have an ‘actual weight’ of 452 and a ‘volumetric weight’ of 287, the ‘actual weight’ becomes your ‘chargeable weight’ for your air freight shipment.